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Home Apex Salesforce Interview Question Answers | Part 1

Salesforce Interview Question Answers | Part 1

Salesforce Interview Question Answers | Part 1

Are you preparing for your’e Salesforce Developer Interview? Your’e at right place. check out below Salesforce Interview Preparation Questions.

Question 1. Explain What Is Salesforce?

Answer: 

Salesforce is a CRM delivered as a software-as-a-service (SaaS).

Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer

Question 2. Explain What Is A Custom Object In Salesforce?

Answer: 

Custom objects are nothing but database tables. It stores data related to your company in Salesforce.com. Once you have defined custom object you can do following things like

Document reference: https://trailhead.salesforce.com/en/content/learn/modules/data_modeling

Create custom fields

Associate the custom object with other records

In custom related lists, it display the custom object data

For custom object, records track events and tasks

Build page layouts

For the custom object create a custom tab

To analyse custom object data create dashboards and reports

Share your custom tabs, custom apps, custom objects and any other related components

Question 3. Explain What Is Object Relationship Overview?

Answer:

Object relationship overview in Salesforce is used to link custom object records to standard object records in a related list. In simple words, it is helpful to track product defects associated with customer cases. You can define different types of relationship by creating custom relationship fields on an object.

Question 4. Mention Changing What May Cause Data Loss?

Answer:

Data loss may cause due to following reasons

Changing data and date-time

Altering to percent, number and currency from other data types

Changing from multi-select picklist, checkbox, auto number to other types

Altering to multi-select picklist from any type except picklist

Changing to auto-number except from text

Changing from text-area to email, phone, URL and text

Question 5. How Saas Can Be Helpful To Salesforce?

Answer:

As SaaS is a subscription based, customers can always choose not to renew if they are dissatisfied

Customers can avoid a large initial investment in an IT infrastructure and day to day hustle of maintaining infrastructure

SaaS customer provides same provider infrastructure and also easy integration

SaaS applications use a simple internet interface that makes it easier for customers to use.

SaaS always provides the latest platform to the customer with innovation.

Question 6. How Sales Force Is Useful In Tracking Sales?

Answer:

Sales force records all the basic details like the number of customers served daily, daily sales volume, sales manager detailed reports, sales numbers in each month or quarter.  Also, it keeps a track on the repeat customer, which is key to success for any sales organization.

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