Salesforce Interview Question Answers | Part 1
Are you preparing for your’e Salesforce Developer Interview? Your’e at right place. check out below Salesforce Interview Preparation Questions.
Question 1. Explain What Is Salesforce?
Salesforce is a CRM delivered as a software-as-a-service (SaaS).
Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer
Question 2. Explain What Is A Custom Object In Salesforce?
Custom objects are nothing but database tables. It stores data related to your company in Salesforce.com. Once you have defined custom object you can do following things like
Document reference: https://trailhead.salesforce.com/en/content/learn/modules/data_modeling
Create custom fields
Associate the custom object with other records
In custom related lists, it display the custom object data
For custom object, records track events and tasks
Build page layouts
For the custom object create a custom tab
To analyse custom object data create dashboards and reports
Share your custom tabs, custom apps, custom objects and any other related components
Question 3. Explain What Is Object Relationship Overview?
Object relationship overview in Salesforce is used to link custom object records to standard object records in a related list. In simple words, it is helpful to track product defects associated with customer cases. You can define different types of relationship by creating custom relationship fields on an object.
Question 4. Mention Changing What May Cause Data Loss?
Data loss may cause due to following reasons
Changing data and date-time
Altering to percent, number and currency from other data types
Changing from multi-select picklist, checkbox, auto number to other types
Altering to multi-select picklist from any type except picklist
Changing to auto-number except from text
Changing from text-area to email, phone, URL and text
Question 5. How Saas Can Be Helpful To Salesforce?
As SaaS is a subscription based, customers can always choose not to renew if they are dissatisfied
Customers can avoid a large initial investment in an IT infrastructure and day to day hustle of maintaining infrastructure
SaaS customer provides same provider infrastructure and also easy integration
SaaS applications use a simple internet interface that makes it easier for customers to use.
SaaS always provides the latest platform to the customer with innovation.
Question 6. How Sales Force Is Useful In Tracking Sales?
Sales force records all the basic details like the number of customers served daily, daily sales volume, sales manager detailed reports, sales numbers in each month or quarter. Also, it keeps a track on the repeat customer, which is key to success for any sales organization.