Prepare for you’re Salesforce Admin Credentials #SayNoToDUMPS
here are the following Question and Answers to get prepared for your upcoming Salesforce Admin Certification Exam.
101. Which circumstances will prevent a system administrator from deleting a custom field?
A. The field is part of a field dependency.
B. The field is used in a workflow field update.
C. The field is used in a report.
D. The field is used in a page layout.
102. The sales operations team at Universal Containers needs to be able to read edit delete and transfer all records owned by sales representatives. How can a system admin meet this requirement?
A. Add Sales operations users to the default account teams for all sales reps
B. Define a role hierarchy where the sales operations role is above the sales reps role
C. Create Sharing Rules that give sales operations access to records owned by sales reps
D. Manually share all records owned by sales reps with sales operations
103. When is validation rules applied when using Salesforce for Outlook?
A. Every time a record is saved
B. Every time a user views a record
C. Every time a record is updated
D. Every time data is sync with the server
104. What does a page layout allow an administrator to control?
A. The record types available to each role and profile
B. The fields users see on detail and edit pages
C. The business process and related picklist values displayed
D. The fields users see in reports and list views
105. What feature allows a user to group campaigns within a specific marketing program or initiative?
A. Campaign members
B. Campaign lists
C. Campaign hierarchy
D. Campaign influence
106. What is a method for adding content to Salesforce CRM content? Choose 2 Answers
A. Attachments
B. Chatter files
C. Libraries
D. Documents
107. What is the purpose of the ideas community? Choose 2 Answers
A. To invite customers, partners, and employees to submit ideas
B. To comment on and vote for ideas posted by other community members
C. To provide access to articles that answer questions around an idea theme
D. To post customer ideas by logging cases on the Ideas tab of the portal
108. What item appears in a user’s My Unresolved items after synchronization using Salesforce for outlook? Choose 2 Answers
A. Contacts not assigned to an account
B. Cases not assigned to a contact
C. Note not associated to a record
D. Emails not associated to a record
109. What level of access can be set when sharing a document folder with users? Choose 2 Answers
A. Read/write/create/delete
B. Read-only
C. Read/write/create
D. Read/write
110. What option is available in when scheduling a dashboard refresh? Choose 2 Answers
A. Define refresh times for specific dashboard components
B. View and remove a scheduled dashboard refresh
C. Schedule the dashboard to refresh in different time zones
D. Send a refresh notification to users with access to the dashboard
111. When can a validation rule be used to prevent invalid data? Choose 3 Answers
A. When records are edited by a user
B. When records are deleted by a user
C. When records are submitted using web-to-lead
D. When records are imported
E. When records are updated by a workflow rule
112. Which statement about Community experts is true? Choose 2 Answers
A. Community experts can delete inappropriate community content.
B. Community experts are designated by an icon.
C. Community Experts can manage Salesforce Ideas Categories.
D. Community Experts can be designated for Salesforce Ideas or Answers.
113. Where can the multilingual solution search feature be enabled?
A. Public knowledge base
B. Solution tab search
C. Self-service portal
D. Salesforce content
114. Which dashboard component can display data from the summary rows of reports?
A. Chart
B. Metric
C. Table
D. Gauge
115. Which setting can a system administrator enable in the user interface?
A. Customization recent tags
B. Printable list views
C. Chatter messenger for specific users
D. Related list hover links
116. Which statement about the products and price books is true?
A. A product can have a different list price in different price books
B. A standard and list price for product can be listed in multiple currencies
C. Products without a price are automatically added to the standard price book
D. Price Books that contain assets cannot contain products
117. Which functionality is available when enhanced lists are enabled?
A. Create a new records from a list view
B. Edit multiple records directly from a list view
C. Edit dependent picklists inline from a list view
D. Calculate the sum of a number field displayed in a list view
118. Which permission is required to convert a Lead?
A. “Convert Lead” Profile permission
B. “Create and Edit” access for leads, accounts, contact and opportunities
C. “Import Lead” Profile permission
D. Transfer access for leads, accounts, contact and opportunities
119. What is capability of Salesforce Knowledge?
A. Knowledge allows an organization to share articles with partner portal users
B. Knowledge automatically creates a solution for each new article
C. Knowledge only allows a single article type across all data categories
D. Knowledge uses data categories and roles to make articles visible to specific users
120. Which statement about sharing rules is true? Choose 2 Answers
A. Sharing rules open up access to records
B. Sharing rules grant record access to roles and public groups
C. Sharing rules are required in public read/write organizations
D. Sharing rules grant read/write or delete access to records
121. What is a capability of the content delivery feature of Salesforce Content? Choose 3 Answers
A. Generates URLs for content files
B. Publishes content from Salesforce to a company’s website
C. Tracks which recipients have viewed and downloaded content
D. Makes content available to recipients within and outside of Salesforce
122. Universal container has two sales groups; each group has its own unique sales process. What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
A. Record Types
B. Multi-Select Picklists
C. Page Layouts
D. Roles
123. The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account`s support plan expires. What should an administrator configure to meet this requirement?
A. Assignment rule
B. Workflow rule
C. Auto-Response rule
D. Escalation rule
124. A time dependent action is placed in the work flow queue when the record is created. When will the action be removed from the queue? Choose 2 Answers
A. When the record no longer matches he rule criteria
B. When the action is deleted from the workflow queue
C. When a validation rule is triggered for the record
D. When another record triggers the same workflow rule
125. Universal Containers needs to synchronize data between sales force and an external financial system. How can a system administrator accomplish this?
A. Use an external ID field to match records between systems
B. Use the excel connector to export records from both systems
C. Use the data loader to match records between the systems
D. Use the data loader to upsert Salesforce records into the financial system
126. A user at Universal container reports an error message when attempting to log in. the administrator checks the user’s login history, but there is no record of the attempted login. What could be cause of this issue?
A. The user is attempting to log in outside of the profile login range
B. The user is attempting to log in outside of the profile IP
C. The user is attempting to log in with wrong username
D. The user is attempting to log in with wrong password
127. When the multiple currencies feature is enabled, which currency is used as the basics for all currency conversion rates?
A. Active currency
B. Personal currency
C. Corporate currency
D. Record currency
128. A user is having trouble logging into Salesforce. The users login history shows that this person has attempted to log in multiple times and has been locked out of the organization. How can the system administrator help the user log into Salesforce?
A. Click reset password on the users record detail page
B. Send an email to the user containing the user’s password
C. Log in as the user and enter a new password
D. Click unlock on the users record detail page
129. How can user access for Mobile access?
A. Using supported web browser
B. Install Sales Force connect for mobile
C. Use downloadable Sales Force 1 mobile app
D. Install SalesForce Mobile configuration
130. While working on an Opportunity, Sales Rep need to understand how peers have successfully managed other opportunities with comparable products, competing against the same competitors. Which feature should a system admin use to track this?
A. Similar Opportunities
B. Opportunity update reminders
C. Big deal alerts
D. Chatter groups
131. Which statement about campaign is true?
A. It allows users to report on campaigns that have contributed to an opportunity
B. It allows user to summarize campaign member statistics on a campaign
C. It allows users to view the entire campaign hierarchy
D. It allows user to assign percentage of influence that each campaign has on Opportunity
132. What dashboard component can be followed by users in chatter?
A. A gauge with break points.
B. A table with conditional highlights.
C. A metric with conditional highlights.
D. A dashboard component snapshot.
133. Which feature allows a user to group campaigns within a specific marketing program or initiative?
A. Campaign hierarchy
B. Campaign lists
C. Campaign members
D. Campaign influence
134. Universal container is using a private sharing model. The US sales director needs full access to all records owned by the US sales representatives. How can this be accomplished?
A. Define a role hierarchy where the US sales director rolls up to the CEO.
B. Define a role hierarchy where the US sales representatives roll up to the sales director.
C. Give the US sales director read/write/edit/delete object permission on the profile.
D. Place the US sales director in a queue with the US sales representatives.
135. A sales user at Universal Container has updated the opportunity stage for an opportunity in the pipeline. What may be the updated as a result of the stage change?
A. Forecast Category
B. Account rating
C. Probability
D. Sales Quota
136. What will occur when a system administrator creates a dynamic dashboard?
A. The data displayed varies based on the user viewing the dashboard
B. The dashboard component resize based on the device used to view the
C. The dashboard automatically sends an email when the underlying data
D. The dashboard refreshes automatically whenever the underlying data
137. Universal container set the organization-wide-setting for cases to private. When a case is escalated, case ownership changes to a Tier 2 support agent. How can a system administrator give the sales operations team read/write access to all escalated cases?
A. Create a criteria based sharing rule
B. Create an ownership based sharing rule
C. Create a case assignment rule
D. Create a case escalation rule
138. How can a system administrator add users to a salesforce organization using chatter free? Choose 2 Answers
A. Assign chatter Free licenses to users outside the specified email domains
B. Assign chatter free licenses to existing user Salesforce users
C. Create users in the organization and assign them a chatter free license
D. Enable invites to allow users to invite others within specified email domains
139. Which statement about chatter posts and comments are true? Choose 2 Answers
A. Update to the chatter feed on a record are only visible to users with access to the record
B. Posts made to a user’s profile are visible to all users in the organization
C. Posts to a user’s profile are hidden from anyone below that user in the role hierarchy
D. Posts to a user’s profile can be made private by clicking the icon
140. Where can conditional highlighting be used? Choose 2 Answers
A. Tabular reports
B. Enhanced list views
C. Matrix reports
D. Summary reports
141. The marketing team at universal containers uses a web-to-lead from to capture leads from its website and a lead assignment rule assigns the leads to the appropriate sales representatives. How can a system administrator ensure that all leads are handled even when they are not meet the assignment criteria?
A. Specify a default lead owner
B. Specify a default lead creator
C. Create an escalation rule to route
D. Create a validation rule to route unassigned leads
142. Universal container needs to synchronize data between salesforce and an external financial system. How can a system administrator accomplish this?
A. Use an external ID field to match records between the systems
B. Use the data loader to match records between the systems
C. Use the data loader to upsert salesforce records into the financial system
D. Use the excel connector to export records from both systems into Excel
143. Universal containers currently assign its user from the facilities and IT teams to the same profile. Universal container recently created a custom object to track company cars and wants only users from the facilities team to have access to this new object. How can an administrator meet this requirement?
A. Configure field level security on the new object for the facilities team
B. Assign the facilities team to a new role in the role hierarchy
C. Create a custom profile for users on the facilities team
D. Modify the standard profile currently shared by both teams
144. Which statement is true regarding the Answer community? Choose 2 Answers
A. Answers can be displayed externally on a customer or partner portal
B. Data categories control access to articles and questions
C. Unanswered questions are automatically escalated to new cases
D. Community experts must be internal salesforce users
145. A system administrator at universal containers needs to mass update the lead source on a number opportunity record. How can this be accomplished?
A. Export opportunities and update using the import wizard
B. Use the similar opportunities to update the opportunities
C. Export opportunities and update using the data loader
D. create a list view for opportunities and update using inline editing
146. What does a custom report type determine?
A. The report format of the resulting report
B. The field that can be used as columns when building a report
C. The custom summary formulas displayed in a resulting report
D. The objects that are available when building a report
147. How can a system administrator grant users access to dashboards?
A. Designate running users
B. Create and share data categories
C. Share folders with public groups
D. Share folders with roles
148. Universal container requires that the organization-wide default for opportunities be set to public read/write. However sales users are complaining that opportunity reports return too many results, making it difficult to find their team’s opportunities. How can the system administrator address this problem?
A. Update the sharing rule to limit user access to certain opportunities
B. Move the opportunity reports into a folder with restricted access
C. Use the show filter to filter report results and reduce records returned
D. Move the opportunity reports into each user’s personnel report folder
149. The cloud scheduler has which capability?
A. The cloud scheduler allows user to view available meeting times on lead and contact calendars
B. Salesforce can automatically propose multiple meeting times based on salesforce user calendars
C. The cloud scheduler can be enabled at the user profile level
D. A custom logo can be added to the meeting request email sent to a contact or lead
150. A user responsible for managing and creating campaigns is unable to create a new campaign, even though the user’s profile has the “Create” profile permission for campaigns. How should a system administrator grant the correct access to the user?
A. Create a campaign sharing rule to grant access to the user
B. Grant the user delegated administration rights to campaigns
C. Assign the user to the standard marketing user profile
D. Select the marketing user checkbox on the user record
151. Which data can be highlighted in a report using conditional highlighting?
A. Date fields
B. Summarized totals
C. Group by field names
D. Summary formulas
E. Grand totals
152. A system administrator at Universal container needs to prevent sales representatives from editing fields on an opportunity once the opportunity has been moved to closed stage. Which data validation tool can be used to accomplish this?
A. Record types and read-only page layouts
B. Formula fields
C. Data validation rules
D. Workflow approvals
153. What can a marketing user do using the manage members button on a campaign record?
A. Create a custom report including all campaign members
B. Import new leads and associate them with the campaign
C. Associate existing opportunities with the campaign
D. Associate existing contacts with the campaign
154. Which privilege can be granted to member of a content library (workspace) without modifying user permissions?
A. Edit a member’s library permissions
B. Add tags when editing content details
C. Share content with other users in chatter
D. Create a new library
Prepare for you’re Salesforce Admin Credentials #SayNoToDUMPS , here are the following Question and Answers to get prepared for your upcoming Salesforce Admin Certification Exam. %%sitename%% %%title%% %%primary_category%%
A. Ready Only
B. Read/Write
C. Read/Write/TransferD. Read/Write/Transfer/Delete
– Please complete this Trailmix along with Super badge. Also, complete Business Administrator, Security Specialist, Lightning Reports and Dashboards super badges.
– You can go through these questions to speed up.
– Attempt some online mock exams to gain confidence.
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